Shipping

This page used to be quite complicated, but since I have streamlined the business, it is pretty simple.  I ship through USPS, only within the United States, and typical time until shipment is about two weeks.

Tracking

Small seed orders are usually sent by first class mail without tracking.  Most orders over $50 have tracking, but tracking is not automatically entered into the order system.  If your order seems to be running late, contact me and I will check to see if I have tracking.

Order Status

Between the time that you place your order and the time that it ships, you may receive email status updates:

• Processing means that I have received the order but haven’t looked at it yet.
• Completed means that your order has been packed, postage printed, and either has gone or will soon go to the post office.

There are other statuses that you will only see if you log in and look at the order through the web site:

• Ship prep means that I am preparing your order (locating items, cleaning, packaging, etc.).  This doesn’t necessarily mean that the order is shipping soon, just that I have looked at it to make sure that it is shippable as is.
• Contact means that there is some problem with your order and I have either attempted to contact you or am planning to.
• Hold means that I am waiting for your payment to arrive (if you paid with a check or money order) or that something unusual has happened with payment (for example, if Paypal has opened a dispute about the order).

Packaging

Seeds are shipped in plastic bubble mailers.  In vitro plantlets are shipped in boxes.