If you have looked at this page before, you might need to do a forced refresh to see the latest version. That’s usually CTRL+F5 for Windows, Command+R for Mac, and F5 for Linux.
If you have placed an order and did not receive an email, please check your spam folder. I don’t know why people click spam on their order invoices, but enough do that gmail seems to be automatically classifying them as spam now. You can also look up the status of your order at any time under My Account.
Jan 15 2021: I had to make some server configuration changes. I think I have worked out the bugs, but it is possible that some browsers might need to be refreshed to display the content correctly if you have been to the site before. It is also possible, particularly with older browsers, that there could be problems with SSL, leading to error messages about security. If you get a security error message for the site, please send me an email at email@example.com with your operating system and browser type and version so I can fix it.
Jan 7 2021: Inquiries are now outpacing the time that I have to respond to them, so expect even longer delays in answering your emails. At least half of those inquiries will be about expected delivery dates, and I can answer them all in advance: expect your order by April. It may come sooner, particularly if is is a seed-only order or you are on the west coast, but if you expect April and I beat that, you’ll be happier. If you expect your order tomorrow and send me a dozen emails that go unanswered between now and April, you will probably be less happy. If orders continue at the current pace, I may have to shut down ordering for a while in February to make sure that I don’t pile up a backlog that I can’t ship in time. No news is good news. If there is a problem with your order, I will contact you. Thanks, as always, for your patience. I don’t have a call center with customer service people waiting to talk to you and when I have to make a choice between reading emails and shipping orders, I ship orders.
Dec 29 2020: Thanks for your patience through the harvest and holidays. I am back to full time shipping now and should be able to make a pretty good dent in the backlog over the next couple of weeks.
Dec 17 2020: What a year! The shelves are looking a bit bare. Like every other seed company, sales were consistently high this year and I normally sell out in any given year, so I was not prepared for the onslaught. I am doing inventory and some more stock will be added over the next few weeks, but I suspect that the shop will be pretty empty by the time spring rolls around. I built up a three year inventory of true potato seed, hoping to take a year off of TPS production to focus on other breeding projects, but that is now in danger of running out by summer! Hopefully the world will be getting back to normal next year and things won’t be so crazy. (Not that I am complaining about heavy sales, but there are limits to what I can produce as one person.)
This is the time of year when I start getting complaints, so please bear in mind that I do take some time off over the holidays and this is the moment when I have more orders stacked up in the queue than any other time of year. About now, people start asking where their orders are and when they will be shipped. I can answer almost all of these questions in advance: Orders containing roots and tubers will ship by spring where the weather allows and as soon as you come out of the deep freeze otherwise. Orders containing only seeds will generally ship within two weeks of receipt. If you convince me to give you an answer more specific than that, I am bound to be wrong.
Thanks for the business this year and merry Christmas!
Nov 7 2020: We are now getting into the main harvest, which means shipping and communications are going to slow way down. I am harvesting miscellaneous crops this week, probably mashua next week, possibly oca the week after that, and ulluco as late as I possibly can. Most potatoes have been harvested and yacon will be harvested in spring. So, figure it will be a good month of harvesting and not much else. There will likely be some rain days when I do shipping, but the order backlog is going to grow and it won’t start to come down substantially until January.
26 Oct 2020: We made it through the frost with minimal damage. Getting back to shipping and harvesting now.
22 Oct 2020: A customer reported that Bitcoin payment was broken and it probably has been for at least a month. It is fixed now.
20 Oct 2020: We have a potential early frost coming in this weekend, so I am scrambling to prepare for that. There will be no more shipping until that has passed.
14 Oct 2020: The next batch of shipping will probably happen this coming weekend. This is the time of year when I start to get a lot of inquiries about when orders will ship. Many potato orders have shipped or will soon, depending on the varieties. Some are not harvested yet. Oca, mashua, and ulluco will not be harvested for at least a month yet and more likely two. It takes at least two weeks after they are harvested before they are cleaned, dried, and ready to ship. There are currently 250 preorders in the queue and I can ship about 30 orders per day. So, as always, I recommend that you set your expectations that your order will be delivered by spring. If your weather permits, your order may ship sooner, but I really can’t predict.
29 September 2020: Order backlog is cleared as of this afternoon. The weather is looking good, so it will probably be at least a week before I do another shipping day.
19 September 2020: We’re entering into a very busy time of the year over the next two months, between harvest and orders ramping up. Expect slower shipping times and very slow response to emails. I’m still shipping orders for in stock items, but mostly on rain days, so it won’t be surprising if lead times extend out to three weeks. We have rain in the forecast Wed-Fri this week and I expect that I will catch up with the current order backlog then. After that, timing will continue to be largely at the whim of mother nature until the harvest is done in December.