For our more popular items, once we run out of stock in spring, we open preorders for fall. Effectively, you are paying us to grow the items for you. This is a great system for us because it helps us to figure out how much to plant and gives us some income during the lean part of the year. It is an uncertain process though. Farming is unpredictable and there is no guarantee that we will harvest enough to fulfill your order. Most of the time, for most items, we can, but bad weather, disease, or storage problems can trip us up. If we can’t fulfill your order after harvest, you will receive a full refund. Most years, we are able to complete more than 95% of preorders.
We begin shipping preorders as soon as we can, but the timing is challenging. If fall weather is warm, we can often get some of the preorders shipped to cold areas before they freeze. More often, they don’t get shipped until spring. There are no guarantees on timing, since we can’t control or predict the weather. Consider April 1st the deadline by which you should have received a shipping confirmation or otherwise heard from us. If you combine available items with pre-order items, we will usually ship the available items and the preorders separately.
Some items are not available for preorder because we grow them in low quantities and it is much harder to predict availability.