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Last updated Jul 9 2018
I think our ordering and email problems are fixed now.
I moved the website to new hardware a while back and it looked pretty good, but I have since discovered a few problems. There isn’t a lot of activity at this time of year, so it wasn’t immediately obvious. Our email@example.com email wasn’t getting forwarded to where I could see it, so it has piled up. I’ve got that licked and I’ll be sorting through the emails this weekend. It also appears that at least some people are having trouble placing orders right now and getting an Internal Server Error at the top of the checkout page. I will be troubleshooting that tonight. Sorry about the problems. It is hard to do IT and farming at the same time.
It took longer than expected, but the site is now up and running on new hardware. Things were getting slow during busy times on the previous server, but we should now be able to handle a much heavier load.
We’re closed for orders temporarily, hopefully not for more than a day or two, while I move the site to new hardware.
Almost all 2018 orders have shipped. Unless you are in the colder parts of Alaska, Iowa, Michigan, Ohio or Wisconsin, your order should have shipped by now.
Preorders for 2019 are now open. It looks like we will have a good crop of yacon this year, but a little smaller than normal after last year’s flooding damaged our planting material. I expect that yacon will probably sell out early this year. Otherwise, we are in good shape so far and entering the time of year when things dry out, so I expect pretty normal crops in general.
Early Access Program
After counting up the stock of everything available, I have decided not to do the EAP program this year. There just wouldn’t be enough to go around. Instead, I am renewing all EAP subscriptions through next year. If you would prefer a refund to a free year, that’s fine too – just send us an email.
We lost all user accounts as part of our software switch in early 2017. This did not affect orders, but you won’t be able to log in with your previous user name and password. It is easy to create a new account when ordering and you can use the same name as before. You can also now use your Facebook account for login if you prefer.